3-5 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Request a cancellation within: 24 hours of purchase
But please contact me if you have any problems with your order.
I do returns as a case by case basis, always trying to be fair. A restocking fee of 25% may be applied to to items returned.
I can not exchange items that have been shipped Internationally do to the high shipping cost. sorry.
Aug 5, 2014
This rug is exceptionally well made and just beautiful in person! Wrapped so nicely and it was well worth the wait (I can see why it takes time to make, I am extremely happy with it and it looks just perfect!) Thank you again, you were a pleasure to do business with - your work is amazing!