I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
Request a cancellation within: 24 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
I can not exchange items that have been shipped Internationally do to the high shipping cost. sorry.
Jul 21, 2014
I could not be happier with our rug. We purchased it for our boy's nursery room, and it is beautiful. We have a sailboat room theme, so both myself and Laurine thought it looked like a pool of water. Simply gorgeous material. Laurine was great, and answered all my questions within the same day, if not faster and the rug arrived promptly with no issues. Not to mention everything came wrapped up in old fashioned paper and string, with a hand-written note. I will be ordering another rug as soon as I determine which room gets to be rewarded! Thanks Laurine!